Brooks Brothers Reviews
Brooks Brothers Customer Reviews (13)
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Brooks Brothers Customer’s Q&A
Brooks Brothers Features and Benefits
Key Features and Benefits of Brooks Brothers:
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My Brooks Brothers Rewards:
- Enrollment: Join the customer loyalty program to earn points, qualify for free shipping, and gain access to exclusive promotions and previews.
- Rewards: Earn points on purchases at Brooks Brothers and other categories like gas, groceries, and dining with the Brooks Brothers World Mastercard.
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Brooks Brothers World Mastercard:
- Accelerated Rewards: Earn points on purchases at Brooks Brothers and everyday categories, enhancing customer engagement and revenue streams.
- Exclusive Benefits: Offers a seamless, personalized experience reflective of the beloved brand, with advanced technology from Imprint.
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Credit Card Management:
- Online Account Management: Manage your credit card account online, anytime, using any device.
- Paperless Statements: Receive billing statements and legal notices electronically, with the option to switch back to paper notices if needed.
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Shop Your Way Program:
- Points Earning: Earn 2% back in points on qualifying purchases at Sears, Kmart, and Lands' End within Sears stores, and 1% back on non-qualifying purchases.
- Alerts and Notifications: Subscribe to daily, weekly, or monthly account update notifications via SMS text messaging.
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Customer Experience:
- Exclusive Promotions: Gain access to member-only benefits and previews, enhancing the overall shopping experience.
- Quality and Service: Brooks Brothers is committed to providing exceptional quality, service, and value to its customers.
Brooks Brothers Pricing
Brooks Brothers offers a variety of men's clothing, shoes, and accessories with prices ranging from casual wear to luxury items. The exact prices are not specified in the provided search results, but they typically align with luxury brand standards. For the most accurate and up-to-date pricing, it is recommended to visit their official website.
Can I return items to Brooks Brothers if I'm not satisfied with my purchase?
Yes, Brooks Brothers wants you to be entirely happy with your purchase. If you are unhappy with the goods in any way, you have the right to return them and receive a full refund. This right of return is without prejudice to your statutory right of cancellation. You may return goods and receive a refund provided: They are received back at their Returns Department normally within 28 days. This 28 day period commences the day after your order has been shipped. They have not been damaged, washed, altered or worn and must include the original packaging, labelling and Returns Form located at the bottom of the Packing List (enclosed with the delivered goods). Please note that they are unable to accept returns for customized products. It may take up to two billing cycles for the credit to appear on your credit card statement. Returns with complete documentation receive priority. All sales involving customized products are final, and may not be returned. You do not have a statutory cancellation right for customized products. If you purchased a customized product online and it is damaged during shipping, please contact their Customer Service Team within 10 days of receiving your purchase. If you purchased a customized product at a retail location and receive a damaged or defective item, please contact the specific store where the purchase was made. Please note that if the Commerce Cloud returns process is not followed, Commerce Cloud is not responsible for returns lost in transit to them..
Brooks Brothers FAQs
Brooks Brothers Alternatives
Here are some alternatives to Brooks Brothers:
- Nordstrom: Known for its personal service and variety of brands.
- Charles Tyrwhitt: UK-based startup offering value for the price, especially for dress shirts.
- Bonobos: A favorite for business casual outfits for men.
- Todd Snyder: Elevated alternative for stylish, unexpected menswear.
- Indochino: Offers custom suits and shirts.
- Le Alfre: Another alternative for men's fashion.
- J. Crew: Offers a range of stylish clothes for men and women.
- Woodies: Known for its custom clothing.
- Billy Reid: Offers high-quality men's and women's clothing.
- Polo Ralph Lauren: Offers a range of high-quality men's and women's clothing.
Each of these brands offers a unique take on fashion and could be a great alternative to Brooks Brothers.
How To Open A Brooks Brothers Account?
To open an account on Brooks Brothers, follow these steps:
- Visit the official website of Brooks Brothers.
- On the main page, find the Sign On bar.
- Click the Register Your Card button.
- Follow the prompts to provide necessary information and complete the registration process.
Remember, Brooks Brothers does not have a proprietary mobile application, so all account management must be done through their official website. If you have a Brooks Brothers credit card, it will be automatically enrolled in the program. Enjoy shopping!
What is the Brooks Brothers rewards program?
The Brooks Brothers Rewards Program, also known as My Brooks Brothers Rewards, is a loyalty program offered by Brooks Brothers. Customers who are residents of the United States and over 18 years of age can enroll in the program. There are three ways to enroll: at store locations in the US, online, or by phone. Brooks Brothers Platinum Mastercard cardholders are automatically enrolled in the Program. Members of the program earn points for every purchase made at Brooks Brothers or any other retailer that accepts Mastercard. For every $1 spent, cardholders receive 4 points. For every 2,000 points accumulated, a $20 reward is issued in the form of a Brooks Brothers Reward Certificate. The program also offers other benefits such as members-only savings and special promotions. Please note that the terms and conditions of the program may change at any time.
About brooksbrothers.com Prices and Cost?
At Brooks Brothers, you can find a variety of clothing items on sale. For instance, Men's Dress Shirts and Sport Shirts are available at a discounted price of $59.99, down from the original price of $118.00. They also offer a deal where you can get 2 shirts for $89. Women's Dresses such as the Wool Blend Leopard Print Sheath Dress and the Merino Wool Belted Sweater Dress are on sale for $149.99, reduced from $298.00. In terms of outerwear, the Faux Fur Belted Mock Neck Coat is priced at $449.99, down from $898.00. They also have a Down Hood Parka for $149.00, marked down from $498.00. Please note that these prices are subject to change and may vary depending on the time of purchase and the specific items chosen..
About brooksbrothers.com Popular Products and Services?
Brooks Brothers is a well-known retailer of luxury clothing for men, women, and kids. They offer a wide range of products including suits, shirts, casual pants, polos & tees, sweaters, coats & jackets, and shoes & accessories. They also have a sale section where customers can find discounted items. In addition to clothing, Brooks Brothers provides a variety of services such as free alterations, special gift boxes, personal shopping advice, and more. They also have a rewards program called My Brooks Brothers Rewards where customers can earn points, qualify for free shipping, and gain access to exclusive promotions and previews. They also offer a Brooks Brothers credit card which gives customers 20% off their purchase when they open an account. Please note that this is subject to credit approval..
What is the price range of Brooks Brothers products?
The price range of Brooks Brothers products varies depending on the type of product. For instance, dress shirts and sport shirts can range from around $50 to $120. Dresses and coats for women can be priced from around $150 to $450. Men's jackets can range from around $70 to $500. Ties are typically priced around $100. These prices are approximate and can vary based on sales, discounts, and specific product lines. Please note that these prices are subject to change and it's always best to check the Brooks Brothers website or a trusted retailer for the most accurate and up-to-date pricing.
How can I join My Brooks Brothers Rewards program?
You can join the My Brooks Brothers Rewards program in one of three ways:
- At store locations in the US (excluding Airport stores)
- Online at the Brooks Brothers website
- By phone by contacting Brooks Brothers customer service at 833-710-4847
You do not need a Brooks Brothers Platinum Mastercard® to enroll in the program. However, Brooks Brothers Platinum Mastercard cardholders are automatically enrolled in the Program. Customers who are residents of the United States (and its territories) and are over 18 years of age may enroll to become members in the Program. Brooks Brothers employees and participants in the Corporate Incentive Program are also eligible to participate.
About brooksbrothers.com Payment Method?
At Brooks Brothers, you can pay your bill online with a credit card, debit card, or direct from your bank account. They also provide information on returns and exchanges. If you have any issues, you can contact the Brooks Brothers Customer Service Team for assistance. Please note that the specific payment methods may vary depending on your location and the items you're purchasing..
How do I contact Brooks Brothers Customer Service Team?
You can contact the Brooks Brothers Customer Service Team in several ways. You can call them at 1.800.274.1815 if you are in the United States, or at 1.860.741.4800 for international calls. Their operating hours are from Sunday to Saturday, 8am-9pm ET. Alternatively, you can send them a mail at 100 Phoenix Avenue, Enfield, Connecticut 06082. You can also reach them via email at awayne@brooksbrothers.com or customerservice@salesforce.com. Please note that charges may apply if calling from outside the US.
brooksbrothers.com Return Policy?
At Brooks Brothers, they want their customers to be entirely happy with their purchases. If for any reason you are unhappy with your goods, you have the right to return them and receive a full refund. This right of return is without prejudice to your statutory right of cancellation. You may return goods and receive a refund provided they are received back at their Returns Department normally within 28 days. This 28 day period commences the day after your order has been shipped. They have not been damaged, washed, altered or worn and must include the original packaging, labelling and Returns Form located at the bottom of the Packing List (enclosed with the delivered goods). Please note that they are unable to accept returns for customized products. It may take up to two billing cycles for the credit to appear on your credit card statement. Returns with complete documentation receive priority. All sales involving customized products are final, and may not be returned. You do not have a statutory cancellation right for customized products.
As for the shipping policy, they offer Free Standard Shipping on $200+ orders. A $9.95 return shipping fee will be deducted from all return orders, unless there were packaging or handing errors that resulted in incorrect products being shipped or any manufacturing defects or quality issues that are not the fault of the customer..