Brooks Brothers Reviews
(Rated by 1239 users)
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Are you looking for ways to save money when shopping at Brooks Brothers. Our Brooks Brothers coupon codes can help you do just that! Over 1239 customers have already used our coupons to save an average of $65 with Brooks Brothers discount codes. There are currently 14 coupons available, so now is the perfect time to join in on the savings.
Payment Methods
- Credit/Debit Cards
- Afterpay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.0
Base on 13 Reviews
Ratings by Feature
Ratings by Feature
- Return Policy4.4
- Good Value4.6
- Price & Quality4.4
- Shipping & Delivery4.0
- Customer Service4.5
Recent Customer Reviews (13)
Petra Einarsdóttir
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Jamie Valle
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Katherine Blanchette
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Kindra Sams
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Gabriel King
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William Primeau
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Þorbjörn Steingrímsson
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Monika Gloeckner
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Arlene Stroud
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Elínbjörg Indriðadóttir
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Payment Methods
Accepted Payment Options:
Prices for items on Brooksbrothers.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Afterpay
Payment Process
- Payments can be made online during the checkout process.
- For Brooks Brothers credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Brooks Brothers Pros & Cons
Pros
1
Quality and Classic Fit: Brooks Brothers is known for its high-quality fabrics and classic fits that accentuate traditionally masculine features.
2
Rewards Program: The My Brooks Brothers Rewards program offers points for every purchase, with rewards issued for accumulated points.
3
Free Shipping and Alterations: Free standard shipping on orders over $200, and free alterations are available.
4
Variety of Products: A wide range of products including suits, shirts, casual pants, polos & tees, sweaters, coats & jackets, and shoes & accessories.
5
Exclusive Promotions: Members-only savings and special promotions through the rewards program.
CONS
1
Customer Service Issues: Many customers have reported poor customer service, including unhelpful representatives and unresolved issues.
2
Return Policy Concerns: Some customers have experienced difficulties with returns, including charges for restocking fees and issues with merchandise credits.
3
Quality Variations: Some customers have noted a decline in quality, particularly with factory outlet products.
4
High Price Level: Consumers have mentioned that the price level of Brooks Brothers is high, which may be a deterrent for some.
Brooks Brothers Features and Benefits
Features
My Brooks Brothers Rewards Enrollment
Join the customer loyalty program to earn points, qualify for free shipping, and gain access to exclusive promotions and previews.
Rewards with Brooks Brothers World Mastercard
Earn points on purchases at Brooks Brothers and other categories like gas, groceries, and dining.
Accelerated Rewards
Earn points on purchases at Brooks Brothers and everyday categories, enhancing customer engagement.
Exclusive Benefits of Mastercard
Offers a seamless, personalized experience reflective of the beloved brand, with advanced technology from Imprint.
Online Account Management
Manage your credit card account online, anytime, using any device.
Paperless Statements
Receive billing statements and legal notices electronically, with the option to switch back to paper notices if needed.
Shop Your Way Points Earning
Earn 2% back in points on qualifying purchases at Sears, Kmart, and Lands' End within Sears stores, and 1% back on non-qualifying purchases.
Alerts and Notifications
Subscribe to daily, weekly, or monthly account update notifications via SMS text messaging.
Exclusive Promotions
Gain access to member-only benefits and previews, enhancing the overall shopping experience.
Quality and Service
Brooks Brothers is committed to providing exceptional quality, service, and value to its customers.
Quality and Classic Fit
High-quality fabrics and classic fits that accentuate traditionally masculine features.
Rewards Program
Offers points for every purchase, with rewards issued for accumulated points.
Free Shipping
Free standard shipping on orders over $200.
Free Alterations
Free alterations are available.
Variety of Products
A wide range of products including suits, shirts, casual pants, polos & tees, sweaters, coats & jackets, and shoes & accessories.
Members-only Savings
Members-only savings and special promotions through the rewards program.
Return Policy
Return goods within 28 days for a full refund if not damaged, washed, altered or worn, with original packaging, labelling and Returns Form.